| If you are
having problems keeping up with your gas bills, it is important
to contact PGW as soon as possible to make a payment arrangement.
If you have received a shutoff notice, and need to discuss
your options, call PGW's collection department at 215-235-1777.
The last thing PGW wants to do is shut off anyone's gas
service, however, we cannot continue to provide service
to customers who refuse to pay their gas bills.
Let's work together. To avoid loss of service, we urge
customers with past-due accounts to mail in a payment as
soon as possible. If you need to make payment arrangements,
visit one of our six neighborhood Customer
Service Centers or give us a call at 215-235-1777.
Bill
Payment Options
Budget
Payment Plan
Average out your payments over a 12-month period. Call (215)
235-1000.
Payment Arrangement
Call the PGW collection department at (215) 235-1777.
Authorized Payment Agencies
Make payments at Americash, IPP of America or Traveler's Express
locations.
Utility Emergency Services Fund (UESF)
UESF provides grants up to $500 to eligible low-income customers
to help them pay off the balance of a bill. For more information,
call (215) 972-5170 or visit their website at www.uesfacts.org.
Customer Responsibility
Program (CRP)
CRP is PGW's customer assistance program that can help low-income
customers better afford their PGW bills and maintain their
gas service.CRP may provide discounted bills for eligible
customers.CRP customers pay a budget amount based on their
gross household income. For more information about CRP, click
here
Third Party Notification
For those who have trouble remembering to pay their bills,
this special service allows PGW to send a copy of a bill or
shut-off notice to a person (or organization) who agrees to
become a "third party." For more information, please
call (215) 235-1000. |
