Bill Payment Options
EasyWay Budget Plan
The Easy Way Budget Plan averages out your payments over a 12-month period.
To sign up or for more information, please call (215) 235-1000.
Call the PGW Collection Department at (215) 235-1777 to make other payment arrangements.
Authorized Payment Agencies
Make payments at our Alternative Payment Centers.
Third Party Notification - Extra Protection
The third-party notification program provides additional protection against utility service shut-off. This program protects individuals who may either be away from home for an extended time period or those who may not understand the utility company’s practices.
The third-party notification program allows you to choose another person to receive copies of shut-off notices that are sent to you for non-payment of overdue utility bills.
By contacting PGW, you may request to permit PGW to send these notices to a third party that you choose. In this way another individual (e.g., family member or close friend) is made aware of an important problem. Perhaps this person can provide you with advice or assistance. This third party does not have the responsibility for paying your bills!
You may obtain additional information concerning this program by calling PGW at 215-235-1000, or by visiting one of our customer service centers.
Customer Responsibility Program (CRP)
CRP is PGW's customer assistance program that can help low-income customers better afford their PGW bills and maintain their gas service. CRP may provide discounted bills for eligible customers. CRP customers pay a budget amount based on their gross household income.
Other Payment Options
Bills can be paid online, in person, by mail, or over the phone. Find out more information on the ways you can pay your bill.
Account Pay-off Inquiry
Title Agencies/Brokers: Need information required for sale or purchase of properties within the City? Click here for a PGW Account Payoff Inquiry Form.