Please have your account number ready before you call.

Call Center Hours:
Monday - Friday, 8 a.m. to 6 p.m., at (215) 235-1000.
Customers can make payments and check their account status by dialing (215) 235-1000.

The Call Center will continue to be available for emergency calls 24 hours a day, 7 days a week at (215) 235-1212.

Phone Number	Department
215-235-1212	Gas Leaks and Emergencies. If you smell gas or have an unsafe condition, call immediately. 24 hours a day, 7 days a week.
215-235-1000	Customer Service: Billing & General Information, Special Programs
215-235-2050	Customer Service: Appliance Service, Gas Turn-On & Turn-Off
215-684-6100	LIHEAP and CRP Program Information: Low-Income Assistance
215-684-6730	Marketing – Residential Accounts
215-684-6740	Marketing – Small Commercial Accounts
215-684-6671	Marketing – Large Commercial & Industrial Accounts
215-232-2244	Report a Meter Reading – read meter left-to-right before calling.
215-235-1777	Collections – Unable to Pay Your Bill on Time? Find out what to do. Call us. Hours: Monday - Friday, 8 a.m. to 4:30 p.m.
215-236-4646	Hearing Impaired Line
215-235-2175	Informacíon y Servício en Español
800-242-1776	Before You Dig, call 24-hour PA One-Call System
215-684-6383	Report the theft of gas. You need not identify yourself. Gas theft endangers others. 24-hour confidential theft tip line.