Contact Us by Phone
Please have your account number ready before you call.
Call Center Hours:
Monday - Friday, 8 a.m. to 6 p.m., at (215) 235-1000.
Customers can make payments and check their account status by dialing (215) 235-1000.
The Call Center will continue to be available for emergency calls 24 hours a day, 7 days a week at (215) 235-1212.
||Gas Leaks and Emergencies. If you smell gas or have an unsafe condition, call immediately. 24 hours a day, 7 days a week.
|Customer Service: Billing & General Information, Special Programs
||Customer Service: Appliance Service, Gas Turn-On & Turn-Off
||LIHEAP and CRP Program Information: Low-Income Assistance
||Marketing – Residential Accounts
||Marketing – Small Commercial Accounts
||Marketing – Large Commercial & Industrial Accounts
||Report a Meter Reading – read meter left-to-right before calling.
||Collections – Unable to Pay Your Bill on Time? Find out what to do. Call us.
Hours: Monday - Friday, 8 a.m. to 4:30 p.m.
||Hearing Impaired Line
||Informacíon y Servício en Español
||Before You Dig, call 24-hour PA One-Call System
||Report the theft of gas. You need not identify yourself. Gas theft endangers others. 24-hour confidential theft tip line.