In severe weather situations, the highly trained professionals at Philadelphia Gas Works are ready.
Remember, when severe weather hits and you lose power, natural gas powered appliances like water heaters and ranges may still work.
In times of bad weather, please keep the following in mind:
- During severe weather, DO NOT turn the natural gas off to your home or business, even if evacuated. Most gas appliances have safety valves that shut off the flow of gas automatically if the pilot light goes out.
- If flooding occurs at a residence or business and gas appliances are under water, DO NOT try to operate them. Contact a qualified service professional to conduct a safety inspection.
- If you smell natural gas, immediately leave the house and call our 24-hour emergency response line: (215) 235-1212.
- DO NOT attempt to locate the source of any natural gas leaks yourself.
- Natural gas distribution pipelines are mostly underground, they can occasionally be damaged by uprooted trees, shifted foundations or washed out work trenches and fallen limbs and other debris can damage gas meters and exposed piping near homes and buildings.
- After severe weather, if a natural gas meter is damaged by fallen debris or is under water or you do not have gas service, immediately report it by calling our 24-hour emergency response line at (215) 235-1212.
- When returning from evacuation, check natural gas appliances first. Check around the house and appliances for the smell of natural gas before attempting to turn on or operate any type of switch or appliance.
- After the severe weather has ended, customers should call 811 to have the location of underground utility lines marked before removing downed trees.
Click here »