If you would like to contact us by phone regarding your bill, please have your account number ready before you call.

Call Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. 
The telephone number for PGW's Call Center is 215-235-1000.

View a listing of our phone numbers.

If you would like to contact us in writing, please send your concerns to:
   Philadelphia Gas Works
   Correspondence Department
   P.O. Box 3500
   Philadelphia, PA 19122

If you experience a problem with the PGW website itself, please click here to contact us. Please do not use this form for billing or service issues.