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Customer Service Centers

Visit a nearby Customer Service Center to:

  • Apply for gas service
  • Pay a bill
  • Apply for LIHEAP
  • Ask about special programs and budget plans
  • Schedule a service visit
  • Close your account
  • Handle other PGW business


  PGW Customer Service Center locations
Office / Location Days of Operation Hours of Operation
Center City - 1137 Chestnut St. Monday, Tuesday, Thursday, Friday 9 a.m. - 5 p.m.
Frankford - 4410 Frankford Ave. Tuesday, Thursday, Friday 9 a.m. - 5 p.m.
Germantown - 212 West Chelten Ave. Tuesday, Wednesday, Friday 9 a.m. - 5 p.m.
North Philadelphia - 1337 West Erie Ave. Monday, Wednesday, Thursday 9 a.m. - 5 p.m.
South Philadelphia - 1601 South Broad St. Monday, Wednesday, Thursday 9 a.m. - 5 p.m.
West Philadelphia - 5230 Chestnut St. Monday, Tuesday, Wednesday, Friday 9 a.m. - 5 p.m.
     
Click here to view our phone number contact list.
     


If you smell gas or have an unsafe condition, call (215) 235-1212 immediately.

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