Customer Service Centers

Customer Service Center Locations

Visit the center nearest you to pay your bill, apply for assistance programs, turn gas on or off or learn more about the programs and services PGW offers.

Reminder: PGW Customer Service Centers will be closed on Friday, July 3, 2015, in observance of Independence Day.

Office Location Days Open Hours Open
Center City: 1137 Chestnut St. Mon, Tues, Thurs, Fri  9 a.m. – 5 p.m.
Frankford: 4410 Frankford Ave. Tues, Thurs, Fri 9 a.m. – 5 p.m.
Germantown: 212 W. Chelten Ave. Tues, Wed, Fri 9 a.m. – 5 p.m.
North Philly: 1337 W. Erie Ave. Mon, Wed, Thurs 9 a.m. – 5 p.m.
South Philly: 1601 S. Broad St. Mon, Wed, Thurs 9 a.m. – 5 p.m.
West Philly: 5230 Chestnut St. Mon, Tues, Wed, Fri 9 a.m. - 5 p.m.