What
will a supplier require?
Customers must establish their own contract with a supplier
and will be bound by any terms and conditions set forth in
their separate agreement. To understand a supplier’s
obligations to PGW, please refer to Rate
Schedule DB (PDF, 486k).
Is the quality of gas the same
from a supplier?
Yes. All suppliers are required to meet PGW standards for
quality and heating value.
Do I have to switch?
No. Switching to transportation service is entirely up to
you. You may find value in participating in Gas Choice,
or you may prefer to remain a PGW interruptible customer
at this time.
Why would I want to switch to
another supplier?
PGW is a state-regulated utility controlled by a tariff.
Unregulated gas suppliers have fewer constraints and, therefore,
have more flexibility to structure deals and options that
may be more tailored to your needs.
If I choose another supplier,
will I be able to switch back to PGW?
Yes, depending on contractual obligations to PGW and your
supplier. In addition to providing you with our regular
distribution and pipeline services, PGW will remain an option
for the supply of natural gas to your facility.
If I choose a new gas supplier,
who do I call in case of emergency?
PGW will continue to provide you with the efficient emergency
service you have come to know and trust. Just call (215)
235-1212 for 24-hour assistance, and an emergency crew will
be dispatched.
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