February
3, 2003
The Philadelphia Gas Works’ (PGW) Customer Service Centers
will be closed on Monday, February 17, 2003, in observance
of President’s Day.
PGW’s six Customer Service Centers are normally open
from 9 a.m. until 5 p.m. on the designated days as follows:
Center City, 1137 Chestnut
Street – Monday, Tuesday, Thursday and Friday.
Frankford, 4410 Frankford
Avenue – Tuesday, Thursday and Friday.
Germantown, 210 W. Chelten
Avenue – Tuesday, Wednesday and Friday.
North Philadelphia, 1337
W. Erie Avenue – Monday, Wednesday and Thursday.
South Philadelphia, 1601
S. Broad Street – Monday, Wednesday and Thursday.
West Philadelphia, 5230
Chestnut Street – Monday, Tuesday, Wednesday and Friday.
PGW customers are also reminded that LIHEAP applications
are now available. LIHEAP (Low Income Home Energy Assistance
Program) is a federally funded program that enables the
state to help low-income households with heating bills during
the winter months. Applicants may visit one of PGW's Customer
Service Centers or our Community Outreach Vehicle, located
at Castor Avenue and Hoffnagle Street, from 9 a.m. to 3
p.m., Tuesdays, Wednesdays or Thursdays. Customers may also
visit the North Central Customer Service Center (1800 N.
Ninth Street) on Tuesday, Wednesday and Thursday from 9
a.m. to 5 p.m. for LIHEAP applications only.
As part of the holiday schedule on Monday, February 17,
2003, PGW’s telephone Customer Call Center will handle
service and emergency calls only. PGW’s Call Center
operates Monday through Friday, from 7 a.m. until 6 p.m.
The number for appliance service is 215-235-2050. The number
for billing-related calls is 215-235-1000. Gas leaks or
gas-related emergencies should be reported anytime at 215-235-1212.
Founded in 1836, PGW is the nation's largest municipally
owned natural gas utility, serving a half million residential,
commercial, and industrial customers, and Philadelphia's
choice for quality energy solutions.
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