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LIHEAP CLOSES MARCH 27; CRISIS PROGRAM EXTENDED UNTIL APRIL 11
  March 18 , 2003

The Philadelphia Gas Works (PGW) reminds customers that LIHEAP (Low Income Home Energy Assistance Program) and CRISIS grants are still available for those who need assistance paying their home heating bills. The deadline to apply for LIHEAP is March 27, 2003. The CRISIS program is open until April 11, 2003, or until all funds have been distributed.

LIHEAP is a federally funded program that enables the state to help low-income households with heating bills during the winter months. Although the Department of Public Welfare (DPW) administers LIHEAP, it is not a welfare program. CRISIS grants are available to help restore service to customers who have had their home heating service terminated or who have received a shut off notice. The maximum amount of a CRISIS grant has increased from $300 to $600.

To qualify for a LIHEAP or CRISIS grant, applicants do not have to be on public assistance or own their homes. Subsidized housing tenants are eligible if they pay for heat. Income guidelines are $11,961 for one person in the household, $16,119 for two people in the household, $20,277 for three people in the household, $24,435 for four people in the household and $28,593 for five people in the household. For each additional person, add $4,158.

To apply for LIHEAP, applicants may visit one of PGW's Customer Service Centers or our Community Outreach Vehicle, located at Castor Avenue and Hoffnagle Street, from 9 a.m. to 3 p.m., Tuesdays, Wednesdays or Thursdays. When applying, applicants must bring proof of social security numbers for everyone in the household, proof of income for all members of the household and their most recent heating bill. For more information, call PGW's LIHEAP hotline at 215-684-6100 or visit our website at www.pgworks.com.

To apply for a CRISIS grant, customers must take their shut off notice, proof of household income and social security numbers for everyone in the household to a Neighborhood Energy Center (NEC) or a local Community Based Organization (CBO). Customers may call PGW’s Collections Department at (215) 978-1051 with questions regarding CRISIS grants.

PGW’s six Customer Service Centers are normally open from 9 a.m. until 5 p.m. on the designated days as follows:

Center City, 1137 Chestnut Street – Monday, Tuesday, Thursday and Friday.
Frankford, 4410 Frankford Avenue – Tuesday, Thursday and Friday.
Germantown, 210 W. Chelten Avenue – Tuesday, Wednesday and Friday.
North Philadelphia, 1337 W. Erie Avenue – Monday, Wednesday and Thursday.
South Philadelphia, 1601 S. Broad Street – Monday, Wednesday and Thursday.
West Philadelphia, 5230 Chestnut Street – Monday, Tuesday, Wednesday and Friday.

***North Central, 1800 N. Ninth Street, Tuesday, Wednesday and Thursday.

(only for LIHEAP application intake and only during LIHEAP season)

To apply for a CRISIS grant, applicants may visit one of the following Neighborhood Energy Centers:

Belmont
4087 Lancaster Avenue (215) 382-6107

Congreso de Latinos Unidos

216 W. Somerset Street (215) 763-8870*

Diversified Community Services

1920 S.20th Street (215) 336-3511

Friends Neighborhood Guild

704 W. Girard Avenue (215) 923-1544*

Germantown Settlement

218 W. Chelten Avenue (215) 849-3104

New Kensington CDC

2513 Frankford Avenue (215) 427-0350*

South Lehigh Action Council

2211-13 W. Sergeant Street (215) 229-2851

Southwest CDC

6328 Paschall Avenue (215) 729-0800

*Spanish speaking available

Founded in 1836, PGW is the nation's largest municipally owned natural gas utility, serving a half million residential, commercial, and industrial customers, and Philadelphia's choice for quality energy solutions.

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