(Philadelphia, PA – December 16, 2004) – The Philadelphia Gas Works’ (PGW) Customer Service Centers will be closed on Friday, December 24, 2004, in recognition of the Christmas holiday and Friday, December 31, 2004, in recognition of the New Year’s holiday.

PGW’s six Customer Service Centers are normally open from 9 a.m. until 5 p.m. on the designated days as follows:

Center City, 1137 Chestnut Street – Monday, Tuesday, Thursday and Friday.
Frankford, 4410 Frankford Avenue – Tuesday, Thursday and Friday.
Germantown, 210 W. Chelten Avenue – Tuesday, Wednesday and Friday.
North Philadelphia, 1337 W. Erie Avenue – Monday, Wednesday and Thursday.
South Philadelphia, 1601 S. Broad Street – Monday, Wednesday and Thursday.
West Philadelphia, 5230 Chestnut Street – Monday, Tuesday, Wednesday and Friday.

PGW customers are also reminded that LIHEAP applications are now available. LIHEAP (Low Income Home Energy Assistance Program) is a federally funded program that enables the state to help low-income households with heating bills during the winter months. Applicants may visit one of PGW's Customer Service Centers during normal business hours. Customers may also visit the North Central Customer Service Center (1800 N. Ninth Street) on Tuesdays, Wednesdays and Thursdays from 9 a.m. to 5 p.m. for LIHEAP applications only.

In addition, customers may apply for LIHEAP at PGW’s Community Outreach Vehicle, located at Castor Avenue and Hoffnagle Street, from 9 a.m. to 3 p.m., on Tuesdays, Wednesdays and Thursdays.

As part of the holiday schedule on Friday, December 24, 2004, PGW’s telephone Customer Call Center will handle billing inquiries from 7 a.m. to noon and the service line will be open from
7 a.m. to 6 p.m. On Christmas Day and New Year’s Day, only emergency calls will be taken. The number for appliance service is 215-235-2050. The number for billing-related calls is 215-235-1000. Gas leaks or gas-related emergencies should be reported anytime at 215-235-1212.

Founded in 1836, PGW is the nation's largest municipally owned natural gas utility, serving a half million residential, commercial, and industrial customers, and Philadelphia's choice for quality energy solutions.