(Philadelphia, PA – December 13, 2005) – The Philadelphia Gas Works (PGW) Customer Service Centers will be closed on Monday, December 26, 2005, for the Christmas holiday and January 2, 2006, for the New Year’s Holiday. The Customer Service Centers will be open for a half day only, 9 a.m. until 1 p.m., on Friday, December 23, 2005, in observance of the Christmas Eve holiday.

PGW’s six Customer Service Centers are normally open from 9 a.m. until 5 p.m. on the designated days as follows:

Center City, 1137 Chestnut Street – Monday, Tuesday, Thursday and Friday (Saturday hours have been discontinued).
Frankford, 4410 Frankford Avenue – Tuesday, Thursday and Friday.
Germantown, 210 W. Chelten Avenue – Tuesday, Wednesday and Friday.
North Philadelphia, 1337 W. Erie Avenue – Monday, Wednesday and Thursday.
South Philadelphia, 1601 S. Broad Street – Monday, Wednesday and Thursday.
West Philadelphia, 5230 Chestnut Street – Monday, Tuesday, Wednesday and Friday.

As part of the holiday schedule on December 23, PGW’s telephone Customer Call Center will handle billing inquiries from 7 a.m. until noon, and requests for service from 7 a.m. until 6 p.m. The Call Center will take emergency calls only from 6 p.m. December 23, 2005, through Sunday, December 25, 2005, and from Friday, December 30, 2005, through Sunday, January 1, 2006. The Call Center will operate on a normal schedule on Monday, December 26, 2005 and Monday, January 2, 2006.

PGW’s telephone Call Center normally operates Monday through Friday, from 7 a.m. until 6 p.m. The number for appliance service is 215-235-2050. The number for billing-related calls is
215-235-1000. PGW’s 24-hour Low Income Home Energy Assistance (LIHEAP) Hotline number is 216-684-6100. Gas leaks or gas-related emergencies should be reported anytime at 215-235-1212. Customers also may register view to their account online at PGW’s Web site, www.pgworks.com.

Founded in 1836, PGW is the nation's largest municipally owned natural gas utility, serving more than a half million residential, commercial, and industrial customers.