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PGW offices to be closed for Christmas and New Year's Holidays

 

(Philadelphia, PA – December 15, 2006) – Philadelphia Gas Works (PGW) neighborhood Customer Service Centers will close at 1 p.m. on Friday, December 22, and will reopen the day after Christmas Tuesday, December 26. Offices also will be closed on New Years’ day, Monday, January 1.

PGW’s six Customer Service Centers are normally open from 9 a.m. until 5 p.m. on the designated days as follows:

Center City, 1137 Chestnut Street – Monday, Tuesday, Thursday and Friday (Saturday hours have been discontinued).
Frankford, 4410 Frankford Avenue – Tuesday, Thursday and Friday.
Germantown, 210 W. Chelten Avenue – Tuesday, Wednesday and Friday.
North Philadelphia, 1337 W. Erie Avenue – Monday, Wednesday and Thursday.
South Philadelphia, 1601 S. Broad Street – Monday, Wednesday and Thursday.
West Philadelphia, 5230 Chestnut Street – Monday, Tuesday, Wednesday and Friday.

As part of PGW’s holiday schedule, on December 22 PGW’s telephone Customer Call Center will handle billing inquiries from 7 a.m. until noon, and requests for service from 7 a.m. until 6 p.m. The Call Center will take emergency calls only from 6 p.m. Friday, December 22, through Monday, December 25, and from 6 p.m. Friday, December 29, through Monday, January 1, 2006. The Call Center will operate on a normal schedule on Tuesday, December 26, Friday, December 29 and Tuesday, January 2.

PGW’s telephone Call Center normally operates Monday through Friday, from 7 a.m. until 6 p.m. The number for appliance service is 215-235-2050. The number for billing-related calls is 215-235-1000. PGW’s 24-hour Low Income Home Energy Assistance (LIHEAP) Hotline number is 215-684-6100. Gas leaks or gas-related emergencies should be reported anytime at 215-235-1212. Customers also may register view to their account online at PGW’s Web site, www.pgworks.com.

Founded in 1836, PGW is the nation's largest municipally owned natural gas utility, serving more than a half million residential, commercial, and industrial customers in the City of Philadelphia.




 

 




 

 




 

 




 

 

 

 

 

 

 


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