(Philadelphia, PA – February 15, 2004) – Philadelphia Gas Works (PGW) Customer Service Centers will be closed on Monday, February 20, 2006, in observance of Presidents Day.

PGW’s telephone Customer Call Center will handle billing, service and emergency calls as usual, Monday through Friday, 7 a.m. to 6 p.m. The number for appliance service is 215-235-2050. The number for billing-related calls is 215-235-1000. Gas leaks or gas-related emergencies should be reported anytime at 215-235-1212.

PGW’s six Customer Service Centers are normally open from 9 a.m. until 5 p.m. on the designated days as follows:

Center City, 1137 Chestnut Street – Monday, Tuesday, Thursday and Friday.
Frankford, 4410 Frankford Avenue – Tuesday, Thursday and Friday.
Germantown, 210 W. Chelten Avenue – Tuesday, Wednesday and Friday.
North Philadelphia, 1337 W. Erie Avenue – Monday, Wednesday and Thursday.
South Philadelphia, 1601 S. Broad Street – Monday, Wednesday and Thursday.
West Philadelphia, 5230 Chestnut Street – Monday, Tuesday, Wednesday and Friday.

PGW customers also may now check their bills, or pay their bills, online anytime at PGW’s Web site, www.pgworks.com. To avoid online bill payment fees, customers are encouraged to sign up for Express Pay, which provides monthly paperless bills by email. Express Pay customers may pay their bills online by bank check – and it’s free. There now is a $4 third-party processing fee for credit card bill payments.

PGW customers are also reminded that applications for the Low Income Home Energy Assistance Program (LIHEAP) may be made at any of PGW's six Customer Service Centers, as well as at PGW’s Community Outreach Vehicle; stationed at Castor Avenue and Hoffnagle Street in Northeast Philadelphia from 9 a.m. to 3 p.m., on Tuesdays, Wednesdays and Thursdays and at the PGW North Central Philadelphia Customer Service Center, 1800 N. 9th Street, which is open for LIHEAP applications only, from 9 a.m. to 5 p.m., Tuesdays, Wednesdays and Thursdays.

Founded in 1836, PGW is the nation's largest municipally owned natural gas utility, serving a half million residential, commercial, and industrial customers.