| (Philadelphia,
Pa. – March 2, 2006) – PGW is sending shut-off
notices to customers who are past due on their winter gas
bills. Those customers who fail to pay their bill in full
or refuse to contact PGW to make a payment arrangement will
be eligible to have their service terminated.
“As of today, 28,000 customers have paid nothing,
not even a penny, for the gas they used this winter,”
said Thomas Knudsen, PGW’s President and Chief Executive
Officer. “When customers don’t pay for the gas
they have already used, it not only hurts the company, but
it hurts the customers who do pay each month,” he
added. “PGW’s aggressive shut off plan will
protect paying customers by ensuring that non-paying customer
balances don’t continue to grow. The company, and
its paying customers, simply can’t afford it and it
is not fair.”
Customers who are shut off for non-payment are required
to pay a deposit, a reconnection charge and immediate payments
of up to 100 percent of the past-due bill before service
will be restored. As a result, it is more difficult and
expensive for a non-paying customer to have a service restored
than it is to make payment arrangements to avoid a shut
off. Customers who are behind on their bills, or who have
received a shut-off notice, should contact PGW immediately
at 215-235-1777.
PGW is urging low-income customers to sign up for LIHEAP
(Low Income Home Energy Assistance Program) grants to help
with their winter heating bills before the program closes
on March 24. Additional information is available on PGW’s
24-hour LIHEAP Hotline, 215-684-6100.
PGW also is appealing to customers to report the theft
of gas service and is shutting off those premises where
there is unauthorized use. Meter tampering, illegal connections
and self-restorations are dangerous, potentially life-threatening
situations.
“Gas is not a ‘do-it-yourself’ project,”
said Doug Oliver, PGW’s Director of Corporate Communications.
“Theft of gas service endangers everyone in or near
the property. Reporting theft could save a life –
maybe your own,” he said. Anyone who suspects theft
of gas service is urged to call PGW’s 24-hour confidential
theft tip line at 215-684-6283.
Founded in 1836, PGW is the nation's largest municipally
owned natural gas utility, serving more than 500,000 residential,
commercial, and industrial customers.
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