| (Philadelphia,
PA – May 12, 2006) – With the end of the heating
season, the Philadelphia Gas Works (PGW) is stepping up
efforts to collect from customers who are past due on their
gas bills and have not made any payment arrangements.
Customers who are having problems keeping up with their
bill payments are urged to contact PGW as soon as possible
to avoid shutoff and expensive reconnection fees.
PGW’s collection policies require upfront deposits,
a reconnection charge of $123.23, and immediate payments
of up to 100 percent of a past-due bill. An additional fee
of $372 is required if it is necessary to dig outside of
a property to shut off the gas service. Even after being
approved to have service restored, it could take up to seven
days before the gas is turned on.
Also, in situations where customers refuse to pay their
bills, PGW is placing liens on their properties. PGW provides
all customer payment histories to credit reporting services.
To prevent shut off, customers who are having problems
paying their bills, should contact PGW at 215-235-1777 or
visit one of PGW’s neighborhood Customer Service Centers
to make a payment arrangement. Customers may also pay online
on PGW’s Web site at www.pgworks.com.
Founded in 1836, PGW is the nation’s largest municipally
owned natural gas utility, serving more than a half million
residential, commercial, and industrial customers in the
City of Philadelphia.
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