(Philadelphia, Pa. – February 11, 2008) – The Philadelphia Gas Works’ (PGW) Customer Service Centers will be closed on Monday, February 18, in observance of President’s Day.

As part of the holiday schedule, PGW’s telephone Customer Call Center will handle service and emergency calls only from 7 a.m. until 6 p.m. The number for appliance service is 215-235-2050. The number for billing-related calls is 215-235-1000. Gas leaks or gas-related emergencies should be reported anytime at 215-235-1212.

PGW customers are also reminded that LIHEAP (Low Income Home Energy Assistance Program) grants are available to help eligible PGW customers with their winter heating bills. This year, the LIHEAP Crisis grant has been increased allowing eligible customers who are in danger of having their natural gas service terminated, need to have their gas service restored or need furnace repairs to receive up to $500 for their gas bill.

Except for holidays, PGW’s six Customer Service Centers are open from 9 a.m. until 5 p.m. on the designated days as follows:

Center City, 1137 Chestnut Street – Monday, Tuesday, Thursday and Friday
Frankford, 4410 Frankford Avenue – Tuesday, Thursday and Friday
Germantown, 210 W. Chelten Avenue – Tuesday, Wednesday and Friday
North Philadelphia, 1337 W. Erie Avenue – Monday, Wednesday and Thursday
South Philadelphia, 1601 S. Broad Street – Monday, Wednesday and Thursday
West Philadelphia, 5230 Chestnut Street – Monday, Tuesday, Wednesday and Friday

Customers may also apply for a LIHEAP grant at PGW’s Community Outreach Vehicle located at Castor Avenue and Hoffnagle Street from 9 a.m. to 4 p.m. on Wednesdays and Thursdays.

Founded in 1836, PGW is the largest municipally owned natural gas utility in the nation providing service in the City of Philadelphia to half a million residential, commercial and industrial customers.