| Turning
on Gas Service?
If you already have a gas service line installed, and just
need to have the meter turned on, call 215-235-1000 to have
a Service Person complete the turn on process. Click
here for more information.
Need a Gas Line Installed at your
Property?
If no gas line exists at your property, and you are requesting
gas service, please follow the steps below. You can also download
our Gas Main and Service Installation Process
brochure (PDF, 1.67mb)
Contact PGW at least 4-12 weeks before you will need gas service.
Residential Customers: 215-684-6730
Small Commercial Customers:
215-684-6740
PGW will make every effort to provide service as quickly as
possible. Allow an average of 4-12 weeks for installation
of the gas service. (Securing permits and weather conditions
may cause delays.)
A Marketing Representative will contact you and request that
you provide the following documentation:
- The builder, contractor or customer's name, service
address, mailing address and phone number
- Load information (BTU/hr Input) on all new or existing
gas appliances
- Minimum required gas pressure on equipment
- Approved site/construction plans and project timeline
- Completed tax exemption form (if applicable)
- Gas service residential, commercial or industrial application
completed by the builder, contractor or customer responsible
for initially requesting gas service
Additional items that may be required include:
- Drawing of internal fuel lines if requesting total connected
load of 1400 CFH or 2 PSI of delivery pressure or greater
- Proof of Community Development Corporation (CDC) sponsorship
- Acceptable security (i.e., letter of credit)
- Executed contract
The Marketing Representative will process your service
request to determine the correct size, the outside meter
location and any upfront costs involved with the installation
of your new gas service.
All contractual obligations between Philadelphia Gas Works
and the customer must be fulfilled prior to beginning the
gas service installation process.
Print out and complete one of the following applications:
For piping specifications and equipment installation requirements,
click here.
Once you have completed the application, please fax it to
PGW's Marketing Department at (215) 684-6096 or mail to:
Philadelphia Gas Works
Marketing Department
800 West Montgomery Avenue
Philadelphia, PA 19122
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