CORONAVIRUS: LATEST UPDATES

In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

About Us

PGW: Around Our City, Around the Clock

Since February 10, 1836, when the first employees of the newly formed Gas Works lit forty-six lights along Second Street, PGW has been serving the fine people of Philadelphia 24 hours a day, 365 days a year.

Today PGW is the largest municipally owned gas utility in the country. We manage and maintain a system of over 6,000 miles of gas mains and service pipes that deliver an annual 78 billion cubic feet of safe, reliable natural gas to our 500,000 customers each year.

We, like the great city we serve, have a rich, dynamic history that is leading us into a promising, productive future. Check out our latest Annual Report.

Emergencies

Smell Gas? Call (215) 235-1212

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Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.