State Rep. John Taylor’s Final Senior Expo

What's New

LIHEAP OPENS TODAY AND PHILADELPHIA GAS WORKS URGES LOW-INCOME CUSTOMERS TO APPLY

The Philadelphia Gas Works (PGW) wants families to be warm this winter, and is urging customers to apply for free LIHEAP grants to help with their hea...

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November Good Gas News is Now Available

November Good Gas News is now available. This month’s issue includes: PGW works 24/7 to bring safe, reliable natural gas flowing in our commu...

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October Good Gas News is Now Available

October Good Gas News is now available. This month’s issue includes: Information about PGW customer assistance programs including LIHEAP: ...

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September Good Gas News is Now Available

The September Good Gas News is now available. This month’s issue includes: September is National Preparedness Month: Find out about Ready Phi...

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PGW OFFICES WILL BE CLOSED ON LABOR DAY, MONDAY, SEPTEMBER 5, 2016

(Philadelphia, Pa. – September 2, 2016) – The six Philadelphia Gas Works (PGW) Customer Service Centers will be closed on Monday, Septembe...

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For Media help call our media hotline - Phone: (215) 684-6624

Visit the PGW Archive for newsletters and special monthly announcements.

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.