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Press Releases

PGW Marks Earth Day with New EnergySense Grants, Calls on Developers to Get on Board

PHILADELPHIA (April 22, 2019) – Today, Philadelphia Gas Works (PGW) will officially award two new EnergySense grants, totaling $120,000, to National Real Estate Development LLC, for its new mixed-use East Market project. Each $60,000 grant is a result of energy efficiency work at East Market, including the installation of high efficiency heat and hot water boilers, the use of enhanced insulation, energy efficient windows, and low-flow fixtures. Cumulatively, this work ensures that the buildings of East Market use at least 15% less natural gas than current energy code standards require.


During the Earth Day event at East Market, PGW also issued a call for developers and building owners to step up and work with the utility on their own projects.


“More than 5,500 grants and rebates have been awarded through EnergySense,” said Florian Teme, vice president of marketing at Philadelphia Gas Works. “Those funds have helped Philadelphia to clean its air and boost its energy efficiency, and we’re not done yet. There are hundreds of thousands of dollars still available for residential and commercial customers. All you have to do to see if you qualify is to contact us.” 


EnergySense is the largest, and longest-running, voluntary demand-side management program for natural gas customers in Pennsylvania. Along with PGW’s other conservation and efficiency efforts, it has helped to reduce natural gas consumption in the City by 12.9 billion cubic feet since 2011. 


Sustainability is at the core of PGW’s business operations and of its future. The company continues to team up with architects, engineers and builders so more businesses and more residents have access to reliable, affordable, clean natural gas from PGW.



About PGW:

Founded in 1836, The Philadelphia Gas Works (PGW) is owned by the City of Philadelphia and is the largest municipally owned gas utility in the country. It manages a distribution system of approximately 6,000 miles of gas mains and service pipes supplying approximately 500,000 customers. PGW's operations are managed by a non-profit corporation, the Philadelphia Facilities Management Corporation (PFMC). More information about the company is available at  


PGW’s annual survey shows 11.2% drop in households that do not have active natural gas service.

(Philadelphia, Pa. – Dec. 18, 2018) – On Friday, December 14, Philadelphia Gas Works (PGW) submitted its annual Cold Weather Survey to the Pennsylvania Public Utility Commission (PUC). This year’s survey indicates that 7,777 of PGW’s approximately 476,000 residential customers do not have natural gas service, following the termination of that service. This represents a 11.2 percent decrease over 2017.

The survey gathers data on the number of households that enter the Cold Weather Season without natural gas service.

“Heat is vital to the health and well-being of our customers,” said Barry O’Sullivan, director of corporate communications at PGW. “This annual Cold Weather Survey allows us to direct the right resources and information to customers so they have the best chance of having their service restored. We’re committed to assisting families in need through grants and other programs.”

  • PGW urges low-income customers to see if they qualify for all available grants:
  • LIHEAP (Low Income Home Energy Assistance Program): A free grant ranging from $200 - $1,000. Text the word FAST to 75308 to apply.
  • Crisis: A federal grant awarded to customers without gas service, or with a 10-day shutoff notice. This grant can be combined with LIHEAP. Apply in person at a PGW office, or the Department of Human Services’ Philadelphia County Assistance Office at 1348 W. Sedgley Avenue.
  • UESF (Utility Emergency Services Fund): A grant designed to pay off the balance of a customer’s unpaid utility bill and bring it to $0.

Customers who are not low income may be eligible for affordable payment arrangements that allow the restoration of service. Those customers should contact PGW as soon as possible at 215-235-1777. 

PGW customers can also visit or one of the company’s Customer Service Centers for assistance. And, if you know someone in need, share this information.

Philadelphians can also help to support those in need of heating assistance by donating to UESF. All donations are tax deductible. To donate, visit the Customer Care page of for Assistance Programs & Grants.



Founded in 1836, Philadelphia Gas Works (PGW) is owned by the City of Philadelphia and is the largest municipally owned gas utility in the country. It manages a distribution system of approximately 6,000 miles of gas mains and service pipes supplying approximately 500,000 customers. PGW's operations are managed by a non-profit corporation, the Philadelphia Facilities Management Corporation (PFMC). More information about the company is available at

Philadelphia Gas Works Seeks Approval For P3 Project To Unlock LNG Revenue Stream

Proposed Partnership could generate more than four million dollars a year of additional revenue, equivalent to adding approximately 6,000 new residential customers.

[Philadelphia, PA - September 20, 2018] - Today, Philadelphia Gas Works (PGW) submitted details of its proposed Public Private Partnership (P3) project with Passyunk Energy Center, LLC (PEC) to the Philadelphia Gas Commission (PGC) for review. The project, if approved, will facilitate the marketing and sale of Liquefied Natural Gas (LNG) to regional customers by PEC, with the potential to generate millions of dollars in PGW revenue each year, through fees and revenue-sharing.

As proposed, PEC will build new liquefaction and truck loading facilities and will market and sell LNG, while PGW will operate the LNG facilities and sell related services to PEC. The new facilities will occupy a limited footprint entirely within PGW’s existing Passyunk Plant.


Project Costs

  • PEC is responsible for all costs in developing the new facilities at PGW’s Passyunk Plant.
  • As submitted, the P3 is structured with no cost impact on PGW ratepayers.

Revenue & Value

  • This project offers the potential for more than $4 million in additional revenue for PGW, each year for 25 years.
  • The project also represents an improved utilization of PGW’s existing LNG infrastructure, which will further increase the value of this city-owned asset.

Environmental Considerations

  • No new pipeline is required for this P3 project.
  • Air emissions from this project will be minimal and fall significantly below minimum permitting limits.
  • The project will require no new water supplies and no new sewer connections.
  • Even after PEC begins sales, the number of trucks entering and exiting the Passyunk Plant each day will not increase significantly.
  •  LNG represents a cleaner fuel option for regional, large-scale customers that currently rely on fuel oil, coal, or international fuel imports, to conduct business.
  • This P3 project supports Philadelphia’s commitment to a clean, affordable, and healthy energy future.


PGW’s proposed P3 partner is Passyunk Energy Center LLC a special purpose entity established by Liberty Energy Trust GP, LLC (LET) to develop the LNG facilities and then market and sell LNG to regional customers. LET is a Conshohocken-based energy infrastructure development and investment company.

PEC will build – and PGW will then lease, at a nominal fee – new liquefaction and loading facilities. PGW will then operate the new facilities and sell LNG production services to PEC for a fee.



“This project takes PGW’s decades of LNG experience and expertise and puts it to new use on behalf of our customers, and the City,” said Craig E. White, president and CEO of Philadelphia Gas Works. “While working with LNG isn’t new, we are looking forward to opening up an important additional revenue stream – which we can reinvest right back into the business, on behalf of our ratepayers. LNG has saved Philadelphia customers over $3 billion dollars since we began processing LNG in Philadelphia. Now, with this P3 project, PGW is moving beyond saving money to generating millions in additional revenue on behalf of its customers.”

“Improved utilization of the PGW’s LNG infrastructure unlocks a cleaner fuel source for utilities, transportation sector and power generations that are eager to switch from oil and oil-based products” said Charlie Ryan, founding partner of LET. “We are excited to be a part of this P3 effort that upgrades not only the Philadelphia energy platform through the most effective energy storage and peak supply solution, but also leverages Philadelphia’s location as a regional logistics hub and the energy innovation center.”



PGW’s Passyunk Plant, located in South Philadelphia, has had an LNG facility on site since 1979, and currently operates as a natural gas distribution, liquefied natural gas storage and vaporization facility. It also houses PGW training facilities, its Chemical Services Department and its laboratory. The Passyunk Plant operates 24 hours a day, 7 days a week to support Philadelphia’s energy needs.


Founded in 1836, The Philadelphia Gas Works (PGW) is owned by the City of Philadelphia and is the largest municipally-owned gas utility in the country. PGW manages a distribution system of approx. 6,000 miles of gas mains and services for its almost 500,000 customers. PGW operations are managed by the non-profit Philadelphia Facilities Management Corporation (PFMC).

More information about the company is available at 


Liberty Energy Trust GP, LLC is a Pennsylvania-based energy infrastructure investment firm focused on expanding the use of clean energy throughout the utility, transportation, and electric generation markets in the United States.  Liberty operates in New England and the mid-Atlantic energy markets. 

More information about the company is available at   

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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.