Press Releases


(Philadelphia, Pa. – June 1, 2015) – Philadelphia Gas Works’ (PGW) residential, commercial, industrial and municipal customers will see a decrease in their natural gas rates, beginning today, June 1, 2015. The rate for typical residential customers, for instance, will decrease for the next three months from its current $1.25 per hundred cubic feet (Ccf) to $1.22 per Ccf. The new rate reflects what PGW pays for the gas.

Read more here.


(Philadelphia, Pa. – May 19, 2015) – Philadelphia Gas Works’ (PGW) six Customer Service Centers will be closed on Monday, May 25, 2015, for Memorial Day. Its Commercial Resource Center and Residential Customer Call Center will also be closed.

Read more here.

PGW Joins Nextdoor

First natural gas utility in the nation

First natural gas utility in the nation to partner with Nextdoor, the private social network for neighborhoods

(Philadelphia, Pa. – May 7, 2015) – Philadelphia Gas Works (PGW) announced today it is joining Nextdoor (, the free and private social network for neighborhoods, to increase communications with residents across Philadelphia. Residents all over the city can now receive messages directly from PGW and get updates on PGW pipeline improvement projects scheduled for their neighborhoods, natural gas safety tips and company service updates.

Read more here.

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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.