In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212


Press Releases

PGW Submits Annual Cold Weather Survey to the Pennsylvania Public Utility Commission

(Philadelphia, Pa. – Dec. 13, 2013) – Philadelphia Gas Works (PGW) today submitted its mandated Cold Weather Survey to the Pennsylvania Public Utility Commission (PUC). The survey indicates that 9,048 of PGW’s approximately 491,000 customers currently remain without natural gas, after their service was terminated this calendar year.

Read more here


(Philadelphia, Pa. – December 3, 2013) – Philadelphia Gas Works (PGW) today announced that natural gas rates will not increase for PGW’s residential, commercial, industrial and municipal customers this quarter. The natural gas rate reflects what PGW pays for the gas.

Read more here

PGW Offices Will Be Closed on Thanksgiving

(Philadelphia, Pa. – November 26, 2013) – Philadelphia Gas Works’ (PGW) six Customer Service Centers will be closed on Thursday, November 28, 2013, in observance of Thanksgiving. The Commercial Resource Center will also be closed. PGW’s Residential Customer Call Center will remain open on Thanksgiving, for emergency calls.

Read more here

Page 27 of 31 pages ‹ First  < 25 26 27 28 29 >  Last ›

For Media help call our media hotline - Phone: (267) 249-7542 or Email:

Visit the PGW Archive for newsletters and special monthly announcements.

Our Videos

What to Do If You Smell Natural Gas
PGW and Phillies - Winning Combinations
PGW and Tastykake - Winning Combinations
Good Energy Makes Good Sense
Video 4
Video 5

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.