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PHILADELPHIA GAS WORKS Announces Natural Gas Cost Decrease This Quarter

(Philadelphia, Pa. – December 1, 2016) – Philadelphia Gas Works (PGW) today announced that this quarter’s gas cost rate will decrease for residential, commercial, industrial and municipal customers. For the next three months, the rate for typical residential customers, for instance, will be lowered to $1.211 per hundred cubic feet (Ccf) from $1.236 per Ccf. The new rate reflects what PGW pays for the gas.

On an annualized basis, the average residential customer using 810 Ccf of natural gas, will now pay $21.99 less per year, however this rate is readjusted quarterly.

PGW reviews its gas cost rate quarterly and determines, based on market conditions, whether it should change. The new rate, beginning December 1, 2016, will stay in effect through February 28, 2017. PGW’s residential natural gas rates are made up of two main components: a supply charge and delivery charge:

  • The supply charge is the part of the bill that reflects the cost and amount of gas used by the customer. This charge is what PGW pays for the gas and is passed on to the customer without markup.
  • The delivery charge reflects the cost of delivering natural gas to the customer’s residence, distribution system maintenance and customer billing costs, and the amount of gas used by the customer as well as weather adjustments.

For ways to save, visit pgworks.com to learn great ways to conserve energy and save money on heating bills.

About PGW: 
Founded in 1836, The Philadelphia Gas Works (PGW) is owned by the City of Philadelphia and is the largest municipally owned gas utility in the country. It manages a distribution system of approximately 6,000 miles of gas mains and service pipes supplying approximately 500,000 customers. PGW's operations are managed by a non-profit corporation, the Philadelphia Facilities Management Corporation (PFMC). More information about the company is available at www.pgworks.com. 


PGW JOINS WITH ENROLL AMERICA TO HELP PHILLY SIGN UP FOR HEALTH CARE COVERAGE

(Philadelphia, Pa. – November 16, 2016) – Beginning on November 14, Philadelphia Gas Works (PGW) is partnering with Enroll America and Cognosante to engage local communities with high percentages of uninsured residents. For the second year, PGW’s six Customer Service Centers will host trained advisors and assisters from Enroll America and Cognosante who can help consumers sign up for coverage through the Health Insurance Marketplace. Trained staff are provided, locally, by PHMC and Cognosante.

Health care advisors and assistors will be on hand at PGW Customer Service Centers according to the following schedule, through January 31:

  • Center City, 1137 Chestnut Street – Mondays, 12:30 – 4:30pm; Tuesdays, 2:00 – 5:00pm; Thursdays, 9:00am – 12:00pm; and, Fridays, 8:30am – 12:30pm.
  • Frankford, 4410 Frankford Avenue – Tuesdays, 9:30am – 1:30pm; Thursdays, 12:30 – 4:30pm; and, Fridays, 9:30am – 1:30pm.
  • Germantown, 212 W. Chelten Avenue – Tuesdays, 3:30 – 7:30pm; Wednesdays, 3:30 – 7:30pm; and, Fridays, 9:30am – 1:30pm.
  • North Philadelphia, 1337 W. Erie Avenue – Mondays, 1:30 – 5:30pm; Wednesdays, 9:00 – 12:00pm; and, Thursdays, 8:30am – 12:30pm.
  • South Philadelphia, 1601 S. Broad Street – Mondays, 12:30 – 4:30pm; Wednesdays, 9:00am – 12:00pm; Thursdays, 8:30am – 12:30pm.
  • West Philadelphia, 5230 Chestnut Street – Mondays, 12:30 – 4:30pm; Tuesdays, 9:30am – 1:30pm; Wednesdays, 12:30 – 4:30pm; and Fridays, 9:30am – 1:30pm.

“This is another tangible way that PGW can support the City we work for,” notes Melanie McCottry, director of public affairs. “We are looking forward to working with Enroll America, and hosting its health care advisors. PGW encourages all eligible residents, not just our customers, to take advantage of this opportunity.”

“This unique partnership between PGW, Enroll America and Cognosante provides an innovative way to reach Philadelphians who can benefit from securing affordable health insurance,” said U.S. Department of Health and Human Services Regional Director Joanne Grossi. “Consumers will receive valuable information about the Health Insurance Marketplace from a familiar source and will be able to get personal one on one enrollment assistance at various PGW locations around town.” 

During this year’s open enrollment period, Enroll America is also unveiling an improved version of its ‘Get Covered Connector’, an online tool that allows consumers to schedule a free in-person appointment to get help enrolling in health coverage. Enroll America’s studies shows that consumers who meet with a navigator are 60% more likely to successfully enroll. Consumers receive email and text message notifications to remind them of their appointment. The upgraded tool is available athttp://www.getcoveredamerica.org/connector

PGW will also provide enrollment information on social media and in bill inserts sent to roughly 500,000 customers. Information on health coverage options is also available at HealthCare.gov or by calling 1-800-318-2596

 

About PGW:

Founded in 1836, The Philadelphia Gas Works (PGW) is owned by the City of Philadelphia and is the largest municipally owned gas utility in the country. It manages a distribution system of approximately 6,000 miles of gas mains and service pipes supplying approximately 500,000 customers. PGW's operations are managed by a non-profit corporation, the Philadelphia Facilities Management Corporation (PFMC). More information about the company is available at www.pgworks.com


LIHEAP OPENS TODAY AND PHILADELPHIA GAS WORKS URGES LOW-INCOME CUSTOMERS TO APPLY

The Philadelphia Gas Works (PGW) wants families to be warm this winter, and is urging customers to apply for free LIHEAP grants to help with their heating expenses. LIHEAP, the Low Income Home Energy Assistance Program, is a federal grant that helps income-eligible households pay their winter heating bills. Grants range from $200-$1,000, are based on a customer’s income and household size, and DO NOT have to be repaid.

In Philadelphia, where almost one in three households qualify as low-income, 85 percent of the city’s homes use natural gas for heating. That means as many as 150,000 PGW residential customers could be eligible for LIHEAP. These are households where paying for heat in winter can account for a significant portion of total income, often leaving little money for the other necessities of life.

“LIHEAP exists to help low-income residents who are concerned about keeping their homes warm in the winter,” said Barry O’Sullivan, director of corporate communications at PGW. “These grants mean that people may not have to make hard sacrifices in order to be warm. Now, with our texting program it’s easy for people to see if they’re eligible and to apply: they just text FAST to 75308.”

Unfortunately, every year tens of thousands of Philadelphians who are eligible to receive LIHEAP assistance miss out on this support. PGW urges customers to use its texting service to see if they qualify, and to apply early if they are eligible. LIHEAP awards grants on a first come, first served basis. To apply, customers can:

Call (215) 235-1000 and ask to have an application mailed to them.
Visit one of PGW’s six Customer Service Centers.
Print an application (in English or Spanish) from www.pgworks.com/liheap.
Text FAST to 75308.

About PGW:

Founded in 1836, The Philadelphia Gas Works (PGW) is owned by the City of Philadelphia and is the largest municipally owned gas utility in the country. It manages a distribution system of approximately 6,000 miles of gas mains and service pipes supplying approximately 500,000 customers. PGW's operations are managed by a non-profit corporation, the Philadelphia Facilities Management Corporation (PFMC). More information about the company is available at www.pgworks.com.  


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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.