In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

What's New

Happy National #OOTD Day!

Happy National #OOTD day! At Philadelphia Gas Works, we take street fashion pretty seriously. Our crews on the street may look runway ready, but each ...

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PGW’s annual survey shows 11.2% drop in households that do not have active natural gas service. (Philadelphia, Pa. – Dec. 18, 2018) &ndas...

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Beware of Imposters

Recent news stories about people impersonating utility workers are an unfortunate reminder that not everyone is who they claim to be. Remain vigilant...

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Third-Party Notification Service

If you take care of a friend or relative who could potentially overlook paying their PGW bill because of illness, financial hardship or other issues, ...

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Early Morning with Conan O’Struction

Where are you from? In West Philadelphia, born and raised … Kidding. I am from Philly though!  I grew up in North Philadelphia. I love ...

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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.