What's New

PHILADELPHIA GAS WORKS NATURAL GAS COSTS FOR FALL TO INCREASE

(Philadelphia, Pa. – September 1, 2016) – As of September 1, Philadelphia Gas Works (PGW) residential, commercial, industrial and municipa...

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PGW NORTH PHILADELPHIA CUSTOMER SERVICE CENTER WILL BE CLOSED FOR RENOVATIONS

PGW NORTH PHILADELPHIA CUSTOMER SERVICE CENTER WILL BE CLOSED FOR RENOVATIONS STARTING AUGUST 22 (Philadelphia, Pa. – August 18, 2016) – ...

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The August Good Gas News is here!

The August Good Gas News is now available. This month’s issue includes: Reasons why natural gas is your best choice for savings, reliability ...

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PGW OFFICES TO BE CLOSED MONDAY, JULY 4, 2016,  IN OBSERVANCE OF INDEPENDENCE DAY

(Philadelphia, Pa. – July 1, 2016) – The Philadelphia Gas Works' (PGW) six Customer Service Centers will be closed on Monday, July 4, ...

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The July Good Gas News is Now Available!

The July Good Gas News is now available. This month’s issue includes: Information about a new training program that offers the skills necessa...

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For Media help call our media hotline - Phone: (215) 684-6624

Visit the PGW Archive for newsletters and special monthly announcements.

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.