What's New

Beware of imposters

Be Sure Before You Open the Door - Before letting anyone claiming to be a utility worker into your home or business always ask for identification. Do ...

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Want help with your gas bill during the holidays?

You may have applied for LIHEAP, but did you know there are other programs available? Learn three more ways PGW can help: Crisis Grant Are you w...

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It’s “Snow” Surprise

Local forecasters may have been surprised by this week’s snow totals, however it’s no surprise that this is the time of year when temper...

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True or False? You can get your LIHEAP Application Started by Texting

IT'S TRUE. Text messaging … it’s fast, convenient and the newest way to start your LIHEAP (Low Income Home Energy Assistance Prog...

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Heading Over the (Delaware) River or through the Woods?

Whether you’re cooking Thanksgiving dinner at home, or traveling to spend the holiday with family and friends, you can count on safe, reliable...

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For Media help call our media hotline - Phone: (215) 684-6624

Visit the PGW Archive for newsletters and special monthly announcements.

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.