Smell Gas? (215) 235-1212

What's New

A Simple Solution To Winter Heating Bills

The Low Income Home Energy Assistance Program (LIHEAP) opened on Monday, November 2, 2015, for Philadelphia families. What does that mean for our cu...

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PGW’s Pipeline Improvement: Around the City, Around the Clock

If you live, work or play in Philly, chances are you've seen PGW's crews hard at work around the city, around the clock. So what are we d...

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Hurricane Sandy, one year later

For many home and business owners in the Northeast, moving on from Hurricane Sandy is easier said than done. Our entire region, from Long Island ...

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Good energy makes good sense

In August of last year, PGW launched its conservation campaign. With a new video (which we edited into two TV spots), billboards and print ads intro...

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School’s Back In Session

For the fifth year in a row, PGW employees dug deep in August to support local kids preparing for the new school year. This time, our colleagues ...

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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.