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Smell Gas? (215) 235-1212

Early Morning with Conan O’Struction

Where are you from?

In West Philadelphia, born and raised … Kidding. I am from Philly though!  I grew up in North Philadelphia. I love this city; I wouldn’t want to live anywhere else.

Outside of Philadelphia, what’s your dream destination?

Coney Island, of course! A whole island named after cones? Sounds like the place for me.

How did you get started with PGW?

I come from a long line of O’Structions that found their calling as PGW cones, and I’ve always known that I wanted to go into the family business.

Field Operations at PGW was really a no-brainer for me; the people are friendly, getting out-and-about in Philadelphia is a major perk, and helping PGW deliver vital energy to Philadelphia’s 1.5 million residents (500,000 of them PGW customers) through vital infrastructure upgrades is a huge honor as a cone. My family is really proud!

Plus, if you’re interested, PGW makes it easy to join the team, just check out the career page and apply here:

What is the purpose of improving and upgrading underground natural gas infrastructure? Is it actually necessary?

Yes! PGW invests millions of dollars every year to maintain the city’s natural gas system with new state-of-the-art materials. Over time the mains and pipelines that our homes and businesses rely on mature and can require replacement. In fact, PGW upgrades over 30 miles of our 6,000-mile system annually.

So it sounds like you keep yourself busy. How can we find you while you’re working around the city?

I’m glad you asked! The Pipeline Improvement Map at is a really great resource; it’ll show you all the spots in the city where I’m hanging out.

For added convenience, if you text ‘WORK’ to 75308 on your mobile phone, PGW will send you a direct link to the map.

The map can also be shared on Facebook and Twitter with your neighbors and friends. 

PGW also gave you a Twitter hashtag - #ConeWatch. Tell us about it.

By searching #ConeWatch on Twitter people can keep up with me and PGW’s field crews and contractors.

Twitter is really great for letting people know what you’re up to, so I use #ConeWatch to update my followers at @MyPGWCommunity on where they can find me around the city and active pipeline improvement projects going on in their neighborhood.

What’s the best part of being able to travel to the different neighborhoods of Philadelphia for work?

I would say the best part of my job is getting to know all of the best spots around Philly. I grew up here, but until I started working with PGW Field Operations, I didn’t know how much I was missing out on. I’ve found tons of great places to eat and hang out all over the city, so I’ll be sure to let everyone know some of my favorites on Twitter @MyPGWCommunity!

Do you have any nicknames?

Everyone called me ‘Coney’ when I was younger, but I grew out of that pretty quickly. I just go by Conan now.

You mentioned you know a lot of great places to eat, what’s your favorite food?

Let’s just say … any restaurant that cooks with natural gas gets my business. In Philly, there’s no shortage.

In fact, my friends at @MyPGW created a brand-new video series that highlights some of Philly’s restaurants, bars and eateries; it’s called Flame to Table.

The series is so hot, I had to cool myself down with a satisfying ice cream cone! Who doesn’t love a CONE?

For Media help call our media hotline - Phone: (267) 249-7542

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.