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In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

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October Good Gas News is Now Available

Posted on: Oct 01, 2016

October Good Gas News is now available. This month’s issue includes:

Information about PGW customer assistance programs including LIHEAP: The Low Income Heating and Energy Assistance program. Sign up early, if you are eligible;
Learn how to become the hero of your home with the PGW Parts & Labor Plan; and
Find out how to invite PGW to your next community event.

Good Gas News is a monthly newsletter delivered to PGWs 500,000 natural gas customers throughout Philadelphia. Each issue can be found on our blog, in our Good Gas News archive, and in your monthly bill statements.


For Media help call our media hotline - Phone: (267) 249-7542

Emergencies

Smell Gas? Call (215) 235-1212

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Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.