In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

DYK: PGW Is A Zero Waste Partner

Philadelphia Gas Works’ corporate campus became a Zero Waste Partner with the City of Philadelphia in 2020. With this partnership, we are collaborating with the City to promote zero waste practices at PGW and that help foster a greener Philadelphia.

As part of this program, PGW submits monthly reports detailing the amount of waste we divert from landfills and offering solutions on how we can improve zero waste practices in the future.

The Zero Waste Partnership Program is a way for Philadelphia to collaborate with local businesses and organizations on achieving Zero Waste in Philadelphia. The program encourages knowledge sharing between the City and Zero Waste Partners to share their best practices and influence future goals.

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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.