With temperatures in the 60s and 70s, more daylight hours and summer right around the corner, home and business owners like you are taking the first opportunity to spruce up outdoor spaces.

If your project requires digging, be sure to call 8-1-1 before you dig.

This free service ensures underground utility lines are marked, preventing damage to service lines and keeping you and your property safe. A call to 8-1-1 can save you the hassle of losing service because a line is hit. Not to mention, it’s the law. 

Don’t be shy. Remind neighbors to call 8-1-1 before they dig, too.

8-1-1 FAQS

When should I call 8-1-1?

• At least 3 days before digging begins

What scenarios require a call to 8-1-1?

• Anytime you dig

• If you have a blocked sewer line

Who can call 8-1-1?

• Residents

• Business owners

• Contractors

For Media help call our media hotline - Phone: (215) 684-6624

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.