Emergency & Safety Resources
Safety is PGW's top priority. If you think you smell gas, leave the area immediately and then call PGW from a safe location.
Smell Gas? Act Fast and Call PGW
Immediately leave the area and call PGW at 215-235-1212 if you think you smell gas.
Tips for Staying Safe When You Smell Gas
Avoid sparks! Do not use matches, lighters, or electrical devices like cell phones. Do not switch lights on or off.
Leave the area immediately and into a safe location. Do not try to locate the source of a gas leak.
Do not try to shut off any natural gas valves or gas appliances (PGW will do that for you).
Do not start any vehicles.
Do not re-enter the building until declared safe by the Philadelphia fire department or PGW.
Do not try to put out natural gas fires on your own.
More Safety Resources
Get practical tips on carbon monoxide detection, gas appliance care, flood safety, and other ways to stay safe.
More About Gas Safety
Free Home Meter Inspections
PGW inspects your property’s natural gas meter and service lines at no cost every three years. You would just need to provide PGW with access.
Home Inspection FAQs
More Helpful Resources
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Pipeline Improvements
Find out where pipeline work is happening to improve safety and reliability city-wide.

Call 811 Before You Dig
Call 811 to identify underground gas lines in your yard before your project breaks ground.

Safety & Scam Prevention
Keep yourself safe from scammers. Read PGW's Imposter Awareness tips to stay up-to-date on common utility frauds.