Customer Notices

PGW customer notices are available in more than 60 languages. Click links below for translation.

For additional translation support, call our Customer Care Team at 215-235-1000.

• Financial Support Programs 

  • CRP Credit Limit Notice

• Gas Choice

  • Gas Choice Opt-Out Letter

• Gas Service Termination 

  • Meter Access: 3-Day Shut Off Notice

  • Meter Access: 10-Day Shut Off Notice

  • Non-Payment Shut Off: 3-Day Notice

  • Non-Payment Shut Off: 10-Day Notice

  • Gas Service Shut Off Notice

• Meter Exchange 

  • Meter Exchange Notice

• Natural Gas Safety 

  • Excess Flow Valves Notice

  • LNG Safety Data Sheet*

  • Natural Gas Safety Data Sheet*

  • Odor Fade Notice

  • Residential Gas Safety Inspections: FAQ

*To request copies of these documents in another language, please email: webfeedback@pgworks.com