Providing safe, reliable service to the City of Philadelphia

Latest News

Philadelphia Gas Works’ West Philadelphia Customer Service Center will be closed from Monday, December 10 through Friday, December 14, 2018 for maintenance.

 We’re available to assist you at one of our other Customer Service Centers, or at 215-235-1000.


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The vast majority of Philadelphia’s vibrant community of restaurants, bars, delis and other eateries share one often overlooked trait: they cook with natural gas. For us at Philadelphia Gas Works, knowing our product has a key role in the creation of an array of foods is inspirational and exciting. We’d like to share that excitement with you through our new video series, Flame to Table.

Watch the first episode featuring Dim Sum House HERE and learn about the rich history behind dim sum cuisine.

 


 

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.