Natural Gas smells bad on purpose
That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.
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Before letting anyone claiming to be a utility worker into your home or business always ask for identification. Do not allow any person you don't know into your home and do not provide any personal information – such as your phone number or account number – without verifying that they are who they claim to be.
All PGW employees have:
If you’re even the slightest bit unsure about a person’s claim to be from PGW, call 911. The Philadelphia Police Department has a direct line to PGW and can verify someone’s claim that they are with PGW. The worst that can happen is that a legitimate PGW employee has to wait a few minutes while you ensure your safety and security – it is not an inconvenience for us.
That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.
Learn more Leaks, Odors, Safety Tips