CORONAVIRUS: LATEST UPDATES

In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

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PGW OFFICES WILL CLOSE ON THANKSGIVING DAY

PGW extends appreciation to essential workers and recommends health and kitchen safety tips   PHILADELPHIA (Nov. 25, 2020) – Philadelphia...

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PGW OFFERS HELP FOR CUSTOMERS WITH THEIR ENERGY BILLS

PGW’s robust payment assistance plans provide customers financial relief   PHILADELPHIA (Nov. 19, 2020) – Philadelphia Gas Works (P...

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PGW RECOGNIZES UTILITY SCAM AWARENESS DAY

PGW reminds customers to “Be sure before opening the door”   PHILADELPHIA (Nov. 18, 2020) – Today, Philadelphia Gas Works (P...

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PGW OFFICES TO CLOSE ON VETERANS DAY

PHLADELPHIA (Nov. 10, 2020) – In honor of those who have served and are now serving in the U.S. Armed Forces, Philadelphia Gas Works (PGW) ...

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PHILADELPHIA FACILITIES MANAGEMENT CORPORATION — MANAGER OF PHILADELPHIA GAS WORKS — ELECTS NEW OFFICERS AND ANNOUNCES INCOMING COO

Leigh Whitaker Elected as Board Chair   Philadelphia, PA (November 9, 2020) – On October 22, 2020 the Philadelphia Facilities Management ...

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For Media help call our media hotline - Phone: (267) 249-7542 or Email: press@pgworks.com

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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.