CORONAVIRUS: LATEST UPDATES

In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

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PGW FILES FOR GAS COST RATE ADJUSTMENT WITH THE PUC

Posted on: Mar 01, 2021

PHILADELPHIA (March 1, 2021) – Philadelphia Gas Works (PGW) has filed a request with the Pennsylvania Public Utility Commission (PUC) to set the...

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PHILADELPHIA GAS WORKS CELEBRATES 2021 ENGINEERS WEEK

Posted on: Feb 22, 2021

Engineering professionals are essential to the City of Philadelphia’s natural gas infrastructure.   PHILADELPHIA (February 22, 2021) &nd...

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PGW OFFICES WILL CLOSE ON PRESIDENTS’ DAY

Posted on: Feb 12, 2021

PHILADELPHIA (February 12, 2021) – Philadelphia Gas Works’ (PGW) Customer Care Center will be closed in observance of Presidents’ Da...

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PHILADELPHIA GAS WORKS CELEBRATES 185TH SERVICE ANNIVERSARY

Posted on: Feb 10, 2021

For nearly two centuries PGW has met the city’s evolving energy needs by providing safe, affordable and reliable energy, 24/7   PHILADELP...

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PGW HONORS BLACK TRAILBLAZERS IN ENERGY DURING BLACK HISTORY MONTH

Posted on: Feb 04, 2021

Natural gas is among the many industries that have benefitted from Black innovators   PHILADELPHIA (February 4, 2021) – During Black Hist...

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Emergencies

Smell Gas? Call (215) 235-1212

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Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.