Monday, September 7, 2026: Labor Day Closure
Posted on:Sep 03, 2026PGW Offices and Customer Call Center to Close in Honor of Labor Day
PHILADELPHIA (September 3, 2026) - Philadelphia Gas Works' (PGW) offices and the Customer Call Center will be closed in observance of Labor Day on Monday, September 7, 2026. PGW's 24-hour Emergency Hotline will only remain open for odor calls and gas-related emergencies. PGW offices and Customer Call Center will resume regular business hours on Tuesday, September 8, 2026. Customers who need to access account information or pay their bill online can log into their PGW My Account, pay by phone at 215-235-1000, or make cash payments in person at hundreds of local retailers, including Walmart, CVS, Dollar General, Family Dollar, 7-Eleven, Dollar Tree, Speedway, and Walgreens. For information, visit pgworks.com/customer-care/your-home/ways-to-pay. Additionally, customers can now manage their My Account from the PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more! Customers can download the app for free on the Apple store or on Google Play. This holiday weekend, PGW celebrates the hard work and dedication of everyone who contributes to the safe and reliable delivery of natural gas across Philadelphia. As the Labor Day weekend unofficially marks the final days of summer, PGW encourages customers, employees, and all Philadelphia residents to enjoy the long weekend safely.
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