In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. Read More.  Hide


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Smell Gas? (215) 235-1212

Community Impact


At PGW, we share a commitment to Philadelphia because it’s the city where we not only work, but also live. We value our customers and want to play an active role in enhancing the community we share.



As Philadelphia works toward a greener tomorrow, PGW aims to play a key role in our city’s success.  Our environmental commitment goes beyond providing our customers with sustainable natural gas — we also create community partnerships and initiatives that bring us closer to an eco-friendly future.  

Learn more about our green initiatives:

Each year, PGW partners with area teams and organizations to beautify our community and reduce emissions.

Home Runs for Trees:

PGW partners with the Philadelphia Phillies and the Pennsylvania Horticultural Society for our Home Runs for Trees program. Every time a Phillies player hits a home run, PGW and our partners pledge to plant a tree in a local park, urban setting or watershed area.


Field Goal Forest:

This annual program is part of the Eagles’ “Go Green” initiative, which began in 2003. For every Field Goal the Eagles make during a season, PGW will plant 10 trees in the Eagles Forest, located in Neshaminy State Park. 


Zero Waste Partner:

Philadelphia Gas Works’ corporate campus became a Zero Waste Partner with the City of Philadelphia in 2020. With this partnership, we are collaborating with the City to promote zero waste practices at PGW and that help foster a greener Philadelphia.

As part of this program, PGW submits monthly reports detailing the amount of waste we divert from landfills and offering solutions on how we can improve zero waste practices in the future.

The Zero Waste Partnership Program is a way for Philadelphia to collaborate with local businesses and organizations on achieving Zero Waste in Philadelphia. The program encourages knowledge sharing between the City and Zero Waste Partners to share their best practices and influence future goals.


PGW invests millions of dollars every year to maintain the city’s natural gas distribution system by replacing aging portions of our main and service lines, when necessary, with new state-of-the-art equipment.

This program has reduced 78,000 metric tons of CO2e since 2005. With each new mile of main installed, emissions were reduced to zero. Along with reducing methane emissions, pipe upgrades ensure the long-term safety and reliability of the overall natural gas distribution system in Philadelphia.

You can view the Pipeline Improvement Map here.

In 2020, PGW has become a partner in the U.S. Environmental Protection Agency's (EPA) Methane Challenge Program. We're voluntarily committing to lower our methane emissions by replacing at least two percent of cast iron and vintage steel mains with newer, modern pipes, along with new service lines, every year by 2022.  

As a partner, PGW joins more than 60 companies to set targets and track and share our progress to reduce emissions and improve air quality. PGW will also work with the EPA and peer companies to learn and share knowledge about the latest technologies, industry trends and new industry initiatives.


Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.