In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

Landlord Programs

Landlord Cooperation Program

The residential Landlord Cooperation Program (LCP) is offered by PGW to Philadelphia’s residential rental property owners (landlords). Property owners who provide full and complete cooperation and compliance with LCP receive notifications when PGW is asked to shutoff gas, needs to perform service work and when there is collection-related activity at their properties.

Properties that are NOT eligible for residential program include:

  • Commercial/industrial properties;
  • Properties with a single meter supplying service to multiple premises;
  • Owner occupied properties;
  • Properties where the landlord is (or legally required to be) the customer of record.

Log In & Downloads

Log In to your LCP account.

Enroll You will need a valid Philadelphia Housing Inspection License (renter's license).

Download our How to Enroll Guide.

Terms & Conditions

Need Additional LCP Information?
Contact or view Frequently Asked Questions.

ARE YOU A COMMERCIAL LANDLORD? Learn about the Commercial Lien Notification Program (CLNP)

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.