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In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

Sustainability

SUSTAINABILITY

As Philadelphia works toward a greener tomorrow, PGW aims to play a key role in our city’s success. Our environmental commitment goes beyond providing our customers with sustainable natural gas — we also create community partnerships and initiatives that bring us closer to an eco-friendly future.  

Learn more about our green initiatives:

PGW Home Comfort program renovates approximately 3,300 customers’ homes and multi-family buildings every year with free, in-home weatherization and energy conservation education services.  Home Comfort seeks to make the homes of eligible low income customers more energy efficient, which improves comfort and reduces the customer’s gas use. 

The program makes the homes of eligible customers more energy efficient by providing components such as equipment repair, hot water reduction measures, and energy conservation education. In some cases, these efficiency measures also include replacing less energy-efficient heating systems, air sealing, and the insulation of attics, basements, ducts, and the overall building shell.

Home Comfort uses independent conservation service providers to implement energy conservation improvements, which are then independently inspected and audited.

AT PGW, WE LIKE TO POINT OUT that there’s no downside to conserving energy. Plain and simple, it just makes sense.

PGW Energy Sense is a series of programs, rebates and financial incentives designed to help customers reduce their energy usage.  PGW has awarded 6,200 rebates and grants to residential, commercial and industrial customers at a PGW cost of $9.7 million between 2011 and 2019. These energy reduction measures include the replacement of building heating equipment, water heating equipment, smart thermostats, roof insulation, and much more. 

The estimated lifetime savings of the conservation measures installed as part of PGW’s Energy Sense program is nearly 1 million mcf of gas each year. 

To apply for PGW’s energy efficiency programs: https://pgwenergysense.com/overview/  

Who Should Apply

  • Building owners with Commercial and Industrial Sized Equipment
  • Business owners who use Commercial Cooking Equipment

To apply for Commercial Equipment Rebates: https://pgwenergysense.com/commercial-rebates/

PGW invests millions of dollars every year to maintain the city’s natural gas distribution system by replacing aging portions of our main and service lines, when necessary, with new state-of-the-art equipment.

This program has reduced 78,000 metric tons of CO2e since 2005. With each new mile of main installed, emissions were reduced to zero. Along with reducing methane emissions, pipe upgrades ensure the long-term safety and reliability of the overall natural gas distribution system in Philadelphia.

You can view the Pipeline Improvement Map here.

In 2020, PGW has become a partner in the U.S. Environmental Protection Agency's (EPA) Methane Challenge Program. We're voluntarily committing to lower our methane emissions by replacing at least two percent of cast iron and vintage steel mains with newer, modern pipes, along with new service lines, every year by 2022.  

As a partner, PGW joins more than 60 companies to set targets and track and share our progress to reduce emissions and improve air quality. PGW will also work with the EPA and peer companies to learn and share knowledge about the latest technologies, industry trends and new industry initiatives.

 

Each year, PGW partners with area teams and organizations to beautify our community and reduce emissions.

Home Runs for Trees: PGW partners with the Philadelphia Phillies and the Pennsylvania Horticultural Society for our Home Runs for Trees program. Every time a Phillies player hits a home run, PGW and our partners pledge to plant a tree in a local park, urban setting or watershed area.  

Field Goal Forest: This annual program is part of the Eagles’ “Go Green” initiative, which began in 2003. For every Field Goal the Eagles make during a season, PGW will plant 10 trees in the Eagles Forest, located in Neshaminy State Park. 

 

 

Philadelphia Gas Works’ corporate campus became a Zero Waste Partner with the City of Philadelphia in 2020. With this partnership, we are collaborating with the City to promote zero waste practices at PGW and that help foster a greener Philadelphia.

As part of this program, PGW submits monthly reports detailing the amount of waste we divert from landfills and offering solutions on how we can improve zero waste practices in the future.

The Zero Waste Partnership Program is a way for Philadelphia to collaborate with local businesses and organizations on achieving Zero Waste in Philadelphia. The program encourages knowledge sharing between the City and Zero Waste Partners to share their best practices and influence future goals.

 

The PGW Green Team Affinity Group’s purpose is to educate and advocate for environmentally-friendly and sustainable products, services, policies, and procedures for PGW and its employees. 

Green Team employees collaborate on creating activities and initiatives that promote understanding of important environmental issues so that more people are aware of the critical actions we need to take to protect our environment.

The Green Team has subcommittees in the following areas:

  • Earth Day Awareness
  • Recycling
  • Transportation
  • Water

Since its inception in 2009, the Green Team and its subcommittees have had several accomplishments, including:

  • Instituted Corporate Recycling Program
    • Mixed office paper, cardboard and pallets; Cans, plastics, bottles; Scrap metal; Yellow plastic piping.
  • Annual Earth Day Celebration and Expo
  • Annual Paper Shredding and Electronic Recycling Events
  • Companywide Default Double-Sided Printing
  • Installation of Water Filters on Fountains and Sinks at PGW facilities
  • Installation of Secure Bicycle Racks for Employees
  • Advocacy for Green Transportation

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.