CORONAVIRUS: LATEST UPDATES

In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

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LIHEAP PROVIDES FINANCIAL RELIEF FOR PGW LOW-INCOME CUSTOMERS

PGW customers may be eligible for up to $1,000 in free money for their natural gas bills   PHILADELPHIA (Nov. 2, 2020) – Low-income Phila...

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PGW CONNECTS CUSTOMERS TO PAYMENT ASSISTANCE AS MORATORIUM ENDS

PGW ramps up outreach to help vulnerable customers keep service ahead of winter PHILADELPHIA (Oct. 29, 2020) – Beginning next week, Philadelphi...

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PGW CELEBRATES NATIONAL PUBLIC NATURAL GAS WEEK

PHILADELPHIA (Oct. 7, 2020) – Philadelphia Gas Works (PGW) joins the American Public Gas Association in celebrating National Public Natural Gas ...

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PGW PROMOTES KITCHEN SAFETY DURING NATIONAL FIRE PREVENTION WEEK

PGW also recognizes and thanks the courageous service of the Philadelphia Fire Department   PHILADELPHIA (Oct. 5, 2020) – Philadelphia G...

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PGW HONORED BY WOMEN’S BUSINESS ENTERPRISE CENTER EAST

PGW awarded as WBEC-East’s “Partner of the Year" PHILADELPHIA (Oct 1, 2020) – Philadelphia Gas Works has been recognized as “...

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Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.