CORONAVIRUS: LATEST UPDATES

In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. Read More.  Hide

ACTION REQUIRED:

PGW has introduced a new and improved PGW My Account customer portal. You must re-register your PGW My Account and create a new username and password to view your bill. Re-register here.  Hide

Smell Gas? (215) 235-1212

Newsroom

What's New

PGW REDESIGNS CUSTOMER BILLS FOR A BETTER CUSTOMER EXPERIENCE

The new PGW bill is more informative, and easier to read                           &...

Read Me

PHILADELPHIA GAS WORKS CELEBRATES NATURAL GAS UTILITY WORKERS’ DAY

PGW employees work across the city and around the clock to provide safe, reliable natural gas service   PHILADELPHIA (March 18, 2021) – P...

Read Me

PGW URGES CUSTOMERS TO ENROLL IN PAYMENT ASSISTANCE PROGRAMS

PGW seeks to help customers who have fallen behind on their natural gas bills   PHILADELPHIA (March 16, 2021) - Philadelphia Gas Works (PG...

Read Me

PHILADELPHIA GAS WORKS WARNS CUSTOMERS ABOUT SCAMS DURING NATIONAL CONSUMER PROTECTION WEEK

PGW educates customers and stakeholders about how to protect themselves from imposter utility scams   PHILADELPHIA (March 4, 2021) – &nbs...

Read Me

PGW FILES FOR GAS COST RATE ADJUSTMENT WITH THE PUC

PHILADELPHIA (March 1, 2021) – Philadelphia Gas Works (PGW) has filed a request with the Pennsylvania Public Utility Commission (PUC) to set the...

Read Me

Page 4 of 29 pages ‹ First  < 2 3 4 5 6 >  Last ›

For Media help call our media hotline - Phone: (267) 249-7542 or Email: press@pgworks.com

Visit the PGW Archive for newsletters and special monthly announcements.

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.