PGW Offices and Customer Call Center to Close July 3 in Observance of Independence Day
Posted on: Jul 01, 2026PHILADELPHIA (July 1, 2026) – Philadelphia Gas Works’ (PGW) offices and the Customer Call Center will be closed in observance of Independence Day on Friday, July 3, 2026. PGW’s 24-hour Emergency Hotline (215-235-1212) will remain open only for odor calls and gas-related emergencies.
PGW offices will resume regular business hours on Monday, July 6, 2026.
Customers who need to access account information or pay their bill online can log into their PGW My Account, pay by phone at 215-235-1000, or make cash payments in person at hundreds of local retailers, including Walmart, CVS, Dollar General, Family Dollar, 7-Eleven, Speedway, and Walgreens. For information, visit pgworks.com/customer-care/your-home/ways-to-pay.
Additionally, customers can now manage their My Account from the PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more. Customers can download the app for free on the Apple store or on Google Play.
This year, America is celebrating its 250th birthday, and PGW is proud to serve the city where it all began for the past 190 years. For a comprehensive list of family-friendly events and happenings to ring in America’s birthday, please visit: https://www.visitphilly.com/2026-philadelphia/.
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