LIHEAP, Crisis, & Hardship Grants

LIHEAP

LIHEAP IS OPEN - APPLY TODAY:

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Join PGW in-person for its FREE LIHEAP Day event on Thursday, November 19 from 2:00 p.m. to 5:30 p.m. at Center in the Park at 5818 Germantown Avenue.

LIHEAP is a federal grant available to renters, homeowners and students to pay their heating bills and restore gas service in the event of a shutoff or heating emergency.  

If you qualify, up to $1,000 in free money is applied directly to your PGW natural gas bills and does not need to be repaid.  

Grants are first-come, first-served so apply today! 

 

PGW makes it quick and easy to apply for a mailed application. You can apply:

  • Online: at compass.state.pa.us, or
  • In-person: Schedule an appointment with a Neighborhood Energy Center.
  • By Mail:
    • Print and complete your application
    • Send your application, prior month proof of household income & recent PGW bill to: 
      • Philadelphia CAO - LIHEAP
        1163 S. Broad St
        Philadelphia, PA 19147

Need PGW to mail you an application? Submit an application request form.

Applicants must have a household income at or below 150 percent of the Federal Poverty Level to meet LIHEAP eligibility requirements. Eligibility guidelines are listed below and available here. 

Applications are scheduled to close on April 23, 2027, though it can be sooner if funds run out.

Crisis Assistance

Are you without utility service, or have you received a 10-day shutoff notice from PGW? Crisis Assistance is a federal grant that awards funds to income-eligible customers to keep a shutoff from happening or to restore service.  

Income-eligible customers can apply for BOTH Crisis Assistance and LIHEAP benefits together.  

Take your Crisis Assistance application to one of over a dozen Neighborhood Energy Centers or to the LIHEAP Intake Office (located at 1163 S. Broad St, Philadelphia, PA 19147).  

To locate the site nearest you or find out if you are eligible, call 215-560-1583 or visit the  Pennsylvania Department of Human Services (DHS)  - formerly known as Pennsylvania Department of Public Welfare. 

PGW Hardship Funds Grant

The PGW Hardship Funds Grant is available for income-eligible customers with a gas shut-off notice from PGW or who are currently without have gas service. 

Get up to $1,500 with the PGW Hardship Funds Grant. Any remaining account balance must be paid by the customer or covered by a LIHEAP or Crisis grant.  

Customers apply in-person at select Neighborhood Energy Centers (click here for map and locations).

Click here for eligibility information and documents.

To be eligible, customers must:

  • Apply for LIHEAP or Crisis when available.
  • Have an account balance of $0 after the grant is applied.
  • Complete a CRP application at the time of approval, if approved under CRP terms and are at or below 150% of the Federal Poverty Level. Applying for CRP is not required if the Gross Monthly Income (GMI) is between 151-175% of the Federal Poverty Level.
  • GMI must be at or below 175% of the Federal Poverty Level.
  • Not have received a Hardship Fund or UESF grant in the last 24 months.

Required documents:

  • Proof of Income: Must provide proof of income from the past 30 days for all household members over 18 years of age.
  • Photo ID: Must submit a copy of a state-issued photo ID or other acceptable form of identification for all household members.
  • COMPASS Benefits Statement: Must provide a COMPASS statement of benefits for the entire household, if applicable.
  • Gas Shut-Off Notice: You must be in danger of having your gas service shut off for nonpayment or already have had your gas service shut off for nonpayment. You do not need to provide a shut-off notice or Credit Denial Letter (CDL) to apply.