Start or Stop Service
Whether you’re looking to start, stop, or move your natural gas service, PGW makes the process easy.
Manage Your Gas Service Online
You can also call us at 215-235-1000 for assistance.
Start Your Service
Start your gas service online with just a few simple steps.
Stop Your Service
Log in to your PGW My Account to stop your natural gas service.
Transfer Your Service
Log in to My Account or call PGW at 215-235-1000 to transfer your gas service.
More Gas Service Help
Before You Move
Be sure to notify PGW at least seven days before turning off or transferring service to avoid unnecessary costs. You are responsible for gas used at the property until PGW can access your meter to turn it off.
For Landlords
If you are requesting a gas turn off for a tenant, download and submit a notarized Voluntary Discontinuance Form with the required signatures of all your tenants.
Request a Meter Reading
Call PGW to request a meter reading — be sure to have your meter number ready before calling
More Helpful Resources
Parts & Labor Plan
Get inspections, maintenance, and repairs on your home’s natural gas appliances covered with a Parts & Labor Appliance Protection Plan.
Energy-Savings Tips & Incentives
Commercial and residential customers can qualify for instant rebates with any of our eco-friendly incentive programs.
Contact Us For Help
We can assist with billing and payments, account turn on/turn off, financial assistance, and more.