Customer Service
Customer Service
Select an Option:
Emergency Hotline
If you smell natural gas or experience a gas-related emergency. Available 24 hours, 7 days a week.
Phone: (215) 235-1212
Bill collection
Collections, payment arrangements and shut off notices (8 am - 4 pm)
Phone: (215) 235-1777
My Business Account
Commercial Resource Center. We are committed to supporting your business needs
Hours: Mon-Fri, 8 a.m.- 4:30 p.m.
Phone: (215) 235-7077
Make a Payment
From a checking account or credit card, in person or by mail
Phone: (215) 235-1000
Learn More
New Construction & Rehabs – Residential / Small Commercial
We’ll work with you on new service installations, gas service restorations, meter enlargements/additions & service relocations.
Find your Sales RepresentativePay Online
Log in to My AccountFile A Personal Injury or Property Damage Claim
We are here to assist you should you wish to file a personal injury or property damage claim. Submit a Personal Injury form or Property Damage form via email to riskclaims@pgworks.com.
You may also call us at (215) 684-6535, Mon - Fri, 8 a.m. - 4:30 p.m.
Careers
Click for PGW CareersInformacion y servicio en Español
Phone: (215) 235-2175
Call Before You Dig
Pennsylvania One Call System, 24/7
Phone (within Pennsylvania): 8-1-1
Phone (outside Pennsylvania): (800) 242-1776