LIHEAP, Crisis, & Hardship Grants

LIHEAP

The application for the 2026-2027 LIHEAP (Low Income Home Energy Assistance Program) heating season is expected to open in November 2026.

Haga clic aquí para español

GET FREE MONEY: Sign up for our LIHEAP alert so you don’t miss out on free money!

Complete the form below and you'll receive a text or email alert from PGW when LIHEAP applications are available and details on what you need to apply.

Did you receive a LIHEAP grant for any of your energy bills over the last two years? (Required)

Please choose a primary language (Required)

Where would you like us to send the reminder? (Required - Please choose one)

Zip Code (Required)

Don't forget: include these documents with your application (photo copies are OK):

  • Your PGW Account number (found on your PGW bill);
  • 30 days proof of income, social security numbers and date of birth for all household members;
  • Your most recent PGW bill.

Crisis Assistance

Are you without utility service, or have you received a 10-day shutoff notice from PGW? Crisis Assistance is a federal grant that awards funds to income-eligible customers to keep a shutoff from happening or to restore service.  

Income-eligible customers can apply for BOTH Crisis Assistance and LIHEAP benefits together.  

Take your Crisis Assistance application to one of over a dozen Neighborhood Energy Centers or to the LIHEAP Intake Office (located at 1163 S. Broad St, Philadelphia, PA 19147).  

To locate the site nearest you or find out if you are eligible, call 215-560-1583 or visit the Pennsylvania Department of Human Services (DHS)  - formerly known as Pennsylvania Department of Public Welfare. 

PGW Hardship Funds Grant

The PGW Hardship Funds Grant is available for income-eligible customers with a gas shut-off notice from PGW or who are currently without have gas service. 

Get up to $1,500 with the PGW Hardship Funds Grant. Any remaining account balance must be paid by the customer or covered by a LIHEAP or Crisis grant.  

Customers apply in-person at select Neighborhood Energy Centers (click here for map and locations).

Click here for eligibility information and documents.

To be eligible, customers must:

  • Apply for LIHEAP or Crisis when available.
  • Have an account balance of $0 after the grant is applied.
  • Complete a CRP application at the time of approval, if approved under CRP terms and are at or below 150% of the Federal Poverty Level. Applying for CRP is not required if the Gross Monthly Income (GMI) is between 151-175% of the Federal Poverty Level.
  • GMI must be at or below 175% of the Federal Poverty Level.
  • Not have received a Hardship Fund or UESF grant in the last 24 months.

Required documents:

  • Proof of Income: Must provide proof of income from the past 30 days for all household members over 18 years of age.
  • Photo ID: Must submit a copy of a state-issued photo ID or other acceptable form of identification for all household members.
  • COMPASS Benefits Statement: Must provide a COMPASS statement of benefits for the entire household, if applicable.
  • Gas Shut-Off Notice: You must be in danger of having your gas service shut off for nonpayment or already have had your gas service shut off for nonpayment. You do not need to provide a shut-off notice or Credit Denial Letter (CDL) to apply.