Natural Gas smells bad on purpose
That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.
Learn more Leaks, Odors, Safety Tips
Effective Monday, March 16, PGW will close all five PGW Customer Service Centers until further notice. We apologize for any inconvenience this may cause. Visit PGW’s Ways to Pay page to learn the many remaining ways to pay your PGW bill.
Office Location | Days Open | Hours Open |
---|---|---|
Frankford: 4410 Frankford Ave. |
Tues, Thurs, Fri | 9 a.m. – 5 p.m. |
Germantown: 212 W. Chelten Ave. | Tues, Wed, Fri | 9 a.m. – 5 p.m. |
North Philly: 1337 W. Erie Ave. | Mon, Wed, Thurs | 9 a.m. – 5 p.m. |
South Philly: 1601 S. Broad St. | Mon, Wed, Thurs | 9 a.m. – 5 p.m. |
West Philly: 5230 Chestnut St. | Mon, Tues, Wed, Fri | 9 a.m. - 5 p.m. |
That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.
Learn more Leaks, Odors, Safety Tips