Our Locations

Visit the center nearest you to pay your bill, apply for assistance programs, turn gas on or off or learn more about the programs and services PGW offers.

 

Office Location Days Open Hours Open

Center City: 1137 Chestnut St.

Mon, Tues, Thurs, Fri 

9 a.m. – 5 p.m.

Frankford: 4410 Frankford Ave. Tues, Thurs, Fri 9 a.m. – 5 p.m.
Germantown: 212 W. Chelten Ave. Tues, Wed, Fri 9 a.m. – 5 p.m.
North Philly: 1337 W. Erie Ave. Mon, Wed, Thurs 9 a.m. – 5 p.m.
South Philly: 1601 S. Broad St. Mon, Wed, Thurs 9 a.m. – 5 p.m.
West Philly: 5230 Chestnut St. Mon, Tues, Wed, Fri 9 a.m. - 5 p.m.

Smell Gas? Call (215) 235-1212

Natural Gas smells bad on purpose

That “rotten egg” smell is the smell of natural gas. If you think you smell gas leave the area immediately, and then call PGW at 215-235-1212 from a safe location.

Learn more Leaks, Odors, Safety Tips

Also if you smell gas:

  • Do not use electrical devices including cell phones which may cause a spark and ignite the gas.
  • Do not use an open flame, matches or lighters.
  • Do not try to locate the source of the gas leak.
  • Do not try to shut off any natural gas valves or gas appliances.
  • Do not start vehicles.
  • Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
  • Do not put out the flames if natural gas ignites.